Nov 17, 2020
Culture, Leadership, Generosity, Giving, Business
Summary
Respecting and valuing one’s employees and team members--or not doing so--is one of the most consistent aspects of a company’s culture. We’ll look at that in our Thought of the Day. And in our interview segment, we are back with the wonderful April Shprintz to revisit pouring into your people! That and more on today’s show.
Bob’s Thought of the Day
We’ll explore:
- A negative (albeit very important) leadership lesson learned from a plant supervisor in my much younger days.
- The fact that a company’s culture -- positive or negative -- begins with top leadership.
Interview with April Shprintz
You’ll discover:
- What it means to “pour into your people” and how it relates to generosity.
- A powerful story of a trucking company that increased its profitability by leveling up its service to a key client.
- A great way to pour into your people: understand who they are, their life goals, and how those intertwine with the company.
- The importance of the vital question: “How can I help?”
- Steps to begin pouring into your people.
- Why pouring into your people is a wonderful way to impact not only your business but also the whole world.
Click to Tweet
- “Generosity is a mindset. How can I help, how can I give you my time, how can I invest in what you want as an employee, as a client, as a community, to help make you successful?” ~@AprilShprintz #leadership
- “The first thing about building a generosity culture is pouring into your employees. There are hidden gems all over your organization.” ~@AprilShprintz #success
- “Look at everyone who works for you and ask the question, ‘How can I help?’” ~@AprilShprintz #culture
Interview Links
Connect with April on Facebook
Connect with April on LinkedIn
Resources
Endless Referrals: The Go-Giver Way
Endless Referrals: The Go-Giver Way 2-Day Workshop