May 30, 2017
Business, Customers, Clients, Relationships, Service
Placing the customer’s interests before your own is actually the most profitable way to do business. We’ll look at that in our Thought of the Day. And in our second segment, we’ll look at that further through one quick example. That and more on...
May 23, 2017
Storytelling, Writing, Reading, Books, Connection
As human beings, we love stories, don’t we? But why? We’ll look at that in our Thought of the Day. And in our interview segment: If you’ve ever wondered how great storytellers are able to continually tell such great stories, today you’re going to find...
May 16, 2017
Leadership, Performance, Business, Relationships, Culture
Does honesty need to be … BRUTAL? We’ll look at that in our Thought of the Day. And in our interview segment: while leadership conversations regarding the performance of your team members can often be difficult, Dan Rockwell provides us with some...
May 9, 2017
Sales, Psychology, Business, Customers, Decisions
As leaders, we know it’s incumbent upon us to understand the values and needs of those we wish to lead. We’ll look at that in our Thought of the Day. And in our interview segment, renowned sales authority Jeff Shore teaches us how to think like a buyer....
May 2, 2017
Anger, Influence, Character, Relationships, Business
No one can MAKE you angry … but they can sure do things that get the process started. We’ll look at that in our Thought of the Day. And in the second segment, we’ll talk about seven steps to overcoming anger and living a happier, more productive, and...